This Shipping Policy outlines the terms and conditions for order processing, delivery, tracking, and related services for all accessories purchased from our website. By placing an order, you agree to the terms described below.
Order Processing
We process orders within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. All accessories are inspected for quality before shipment to ensure you receive intact, functional items. We do not ship on weekends or major holidays.
Shipping Methods & Delivery Time
We provide standard and expedited shipping options. Standard shipping usually takes 7–15 business days, depending on the destination country and customs processing. Expedited shipping takes 3–7 business days and includes priority handling. Delivery times are estimates and not guaranteed, as delays may occur due to weather, customs, or local carrier issues.
Shipping Fees
Shipping costs are calculated based on the package weight, destination, and selected delivery method; the exact amount will be clearly displayed on the checkout page. We offer free standard shipping on all orders.
Order Tracking
Once shipped, you will receive an email with a tracking number. You can use this number to monitor delivery status on our website or the carrier’s official site. Please allow up to 24 hours for tracking information to update.
International Shipping
We ship to most countries worldwide. Buyers are responsible for any import duties, taxes, or customs fees charged by the destination country. These fees are not included in the product price or shipping cost. Failure to pay such fees may result in order return or abandonment, and we will not be liable for resulting losses.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date with your order number and photos of damage. We will investigate with the carrier and offer reshipment or a full refund once verified.
Contact Us
If you have any questions regarding your order, products or our service, please contact our customer service.
MONDAY – FRIDAY: 10:00-6:00 PM
TEL:+86 13412186345
EMAIL:service@xlaccessories.us
ADDRESS:Rooms 1001 and 1101, Building 7, No. 60 Xiangyuan East Road, Liaobu, Liaobu Town, Dongguan City, Guangdong Province
